Connected tools for customer experience management
The platform brings together review monitoring, reply suggestions, notifications, and workflows. Features available to each client depend on the connected accounts and permissions they grant.
Google review monitoring
Retrieve available reviews from connected accounts and organize them by status and rating.
Reply drafting
Generate AI-assisted reply suggestions for an authorized user to review before publishing, according to service settings.
WhatsApp notifications
Notifications for important events through connected and authorized WhatsApp accounts and templates.
Workflow automation
Organize repeatable tasks and connect external services to reduce manual processing.
Features may vary based on provider approvals, account permissions, app review status, and the agreed subscription. This page does not mean every integration is automatically available to every client.