A clearer view of customer feedback
Review monitoring is designed to bring authorized reviews from Google Business Profiles into one workspace. Instead of moving between several business profiles or locations, a team can inspect new feedback and identify items that may need a response or follow-up.
How the service is intended to work
- The business owner authorizes the required profile or location through the approved connection flow.
- Reviews permitted by the Google APIs are retrieved.
- Available review details, dates, ratings, and follow-up states are organized in a single list.
- An item can move to reply drafting or human review.
Benefits for your team
- Reduce the chance of overlooking a new review.
- Organize follow-up by business or location.
- Spot recurring customer feedback more clearly.
- Keep response and publishing decisions with an authorized person.
What is required
Activation requires Google OAuth, Google Business Profile API setup, and appropriate authorization from the business owner. This page describes a planned capability; the theme alone does not connect an account or make the service operational.